We respect your privacy. This document transparently explains how 365yes collects, uses, stores, and protects your personal information — in accordance with the Personal Data Protection Act (PDPA) 2010 Malaysia.
Privacy is more than a legal compliance benchmark for us — it is the foundation of trust we build with every 365yes user.
All personal data and financial transactions transmitted between your device and 365yes servers are protected by 256-bit SSL encryption — the same standard used by leading Malaysian banking institutions.
365yes has never and will never sell, rent, or commercialise users' personal data to any third party for advertising or marketing purposes without your explicit consent.
Our privacy policy is fully aligned with Malaysia's Personal Data Protection Act (PDPA) 2010, ensuring all data processing adheres to the country's highest legal standards.
You have the full right to access, correct, and request deletion of your personal data. Requests can be made through 365yes customer support at any time.
365yes uses cookies solely to enhance user experience and for internal analytics purposes. We do not use third-party cookies to track your activity on other websites.
Personal data is retained only for as long as necessary for the stated purposes or as required by law. After that, data will be securely deleted from our systems.
Under PDPA 2010, you have legally protected rights regarding your personal data. 365yes respects and upholds all of these rights.
Request a copy of your personal data that we hold
Correct any inaccurate or outdated data
Request that we delete your data under certain circumstances
Object to the processing of your data for specific purposes
Receive your data in a usable format
Restrict how we process your data
This Privacy Policy document ("Policy") explains how 365yes ("Platform", "We") collects, uses, discloses, and protects the personal information you provide or that we collect when you use our platform and services.
We take your privacy seriously. As a platform serving Malaysian users, we fully comply with the requirements of the Personal Data Protection Act (PDPA) 2010 Malaysia and relevant international data protection standards.
365yes acts as the personal data controller for all information collected from registered users and visitors to our website. We are fully responsible for ensuring your data is processed lawfully, fairly, and transparently.
This policy covers all 365yes platform channels, including the official website, Android and iOS mobile apps, and any other digital touchpoints associated with the 365yes brand. When you register an account, you directly enter into a data processing relationship with us.
We have appointed an internal Data Protection Officer (DPO) who is responsible for ensuring ongoing compliance with PDPA 2010 and handling any privacy-related enquiries or complaints from our users.
365yes only collects data that is strictly necessary to provide you with a safe and quality service. The following are the categories of data we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, ID number | Age verification (KYC) |
| Contact Data | Email, phone number, address | Account communications |
| Financial Data | Bank account number, transaction records | Deposit & Withdrawal |
| Technical Data | IP address, device type, browser | Security & analytics |
| Usage Data | Game records, activity logs | Platform improvements |
We do not collect sensitive data such as medical information, religious beliefs, or political views. Biometric data such as fingerprints or facial recognition is used solely on your own device for login verification and is not transmitted to or stored on our servers.
The personal data we collect is used solely for the following purposes:
Under Malaysia's PDPA 2010, 365yes processes your personal data on the basis of one or more of the following lawful grounds:
365yes does not sell your personal data. However, in the course of platform operations, we may share data with select third parties under strictly limited circumstances:
All third parties we work with are bound by strict confidentiality and data protection agreements. They are only permitted to use shared data for the specific agreed purposes and may not use it for their own needs.
365yes continuously invests in security infrastructure to protect your personal data from unauthorised access, disclosure, alteration, or destruction. The technical and organisational measures we implement include:
While we take all reasonable steps to protect your data, no method of transmission over the internet is completely secure. We encourage you to enable two-factor authentication and keep your password confidential.
365yes retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by Malaysian law.
Once the applicable retention period has expired, your data will be securely deleted using methods that ensure it cannot be recovered.
The 365yes website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device to enhance your user experience.
365yes does not use third-party tracking cookies to follow your activity on other websites. You can control and delete cookies through your browser settings, although this may affect the functionality of certain parts of the platform.
To exercise any of your privacy rights, contact the 365yes customer support team via live chat on the platform or our official email. We will process your request within 30 calendar days of receipt.
Some rights are subject to certain exemptions under the PDPA 2010 — for example, we cannot delete data we are legally required to retain. In such cases, we will clearly explain why a request cannot be fully fulfilled.
The 365yes platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from individuals under 18 years of age.
If we discover that someone under the age of 18 has provided us with personal data, we will immediately delete that information and close the account in question. Parents or guardians who believe their child may have provided us with personal information are encouraged to contact the 365yes support team immediately.
365yes reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. When significant amendments are made, we will:
Continued use of the 365yes platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or complaints regarding how we handle your personal data, we encourage you to contact us first before taking any other action.
If you are not satisfied with our response, you have the right to file a complaint with the Department of Personal Data Protection (JPDP) Malaysia — the PDPA regulatory authority in Malaysia.
For more information on the rights and responsibilities of users on our platform, please refer to Terms and Conditions and Responsible Gaming.
Join over 500,000 Malaysian users who trust 365yes as their digital entertainment platform — with privacy and security that is never compromised.
Compliant with Malaysia PDPA 2010 | Terms & Conditions | Responsible Gaming